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Support, Réparation & pièces

SUPPORT – from the start up, up to longstanding system maintenance

With high quality components and systems from isel Germany AG we give our customers the possibility to measure, test, transport and produce products.

Our technicians will help you with their technical expertise either by telephone, by e-mail or via Internet.  

Adjustments to the components and systems can be checked and configured with our technicians via the remote diagnostic tool "TeamViewer".

 

REPAIR – rapid assistance in the event of breakdown

Repairing important key components on your isel CNC machines and components requires years of experience and knowledge on the part of the manufacturer.

isel Germany AG therefore offers you a bespoke repair service. We shall be happy to provide you with an individual quote.

 

SPARE PARTS – Top quality direct from the manufacturer for maximum safety and precision

Only isel original spare parts guarantee the full performance and durability of your isel CNC machine and they have proven this with their tested quality and excellent reliability.

Benefit from the advantages of our spare parts warehouse directly on the manufacturer’s premises. Many isel original spare parts are stored in our spare parts warehouse in Dermbach/Thuringia.

In over 95 per cent of cases, any original spare parts ordered, are dispatched on the same day. We have original spare parts in stock not just for current models, but we also have the highest levels of availability for older isel CNC machines.

Highlights

  • Over 95 % spare part availability%
  • Over 100,000 different spare parts in stock
  • xx  € spare part inventory
  • New and replacement parts available
  • Highest levels of availability also for older machine series
  • Dispatch to xx countries
  • Ordering via 24/7 service hotline for even quicker dispatch (supplement)